A rude customer tries Rich's patience and gets asked to leave the store.
Les has trouble adjusting to Seth's new internet sales team.
This man swears that he has not been drinking, even though Rich and Les can smell it on him.
Ashley loses the sales competition between her and Seth and has to shovel some snow.
A down-on-his-luck bassist gets a break from Rich.
A woman brings in a piece of gold dental work, with the tooth still attached!