Loss Prevention Agent
Location: Los Angeles, CA
Experience: 19 years

At age 48, Richie Mistone knows the ins and outs of loss prevention like the back of his hand. Having worked at 7 major retailers across the United States since 1993, Richie has worked as a loss prevention agent, manager and trainer and he can say that he has truly seen it all. With his extensive experience and cunning instinct, no one can pull a fast one on him. When it comes to loss prevention he likes to take risks and is a consummate thrill seeker and adrenaline junkie. He's arrested everyone from Grandmothers to major ORC (Organized Retail Crime) groups and has been beaten, stabbed, run over, spit on, cussed at and called every name in the book. But none of that matters because he says taking down shoplifters is what he does best. He has won numerous accolades in the field of loss prevention. Richie was born and raised in Southern California, he is in a long-standing relationship and is a father and step dad. What does the future hold for Richie? He only hopes that tomorrow will be as exciting as today!

Loss Prevention Agent
Location: Kenova, WV
Experience: 15 years

This 33 year-old country boy and former police officer, Tyson Smith started his loss prevention career in 1997 working for a major electronics store and has worked with many famous retailers. Besides having owned his own security company, Tyson is a world champion professional wrestler and a black belt martial artist. He's not afraid to get physical with an escaping criminal and strangely enough, this tough guy possesses a disarming smile and charming wit, which he uses to throw bad guys off balance. He's also not afraid to speak his mind or take big chances. If he thinks someone is trying to steal, he will confront them regardless of their size. There is no doubt that this Southern boy can hold his own in any situation. A dedicated husband and father of three, Tyson spends all of his free time with his wife and kids. He holds a Master's degree in Special Education and he teaches special needs children in his hometown high school.

Loss Prevention Agent
Location: San Francisco, CA
Experience: 11 years

Gary Chan began his loss prevention career in 2001 when he joined an iconic record store. He honed his craft over the next 11 years with 5 major retailers which culminated in his recent win of a coveted award from a major department store. Gary is a rare gem in the loss prevention world. He is a self-professed, "master of disguise" who can blend into any environment. Standing at only 5'5", this expert black belt likes the fact that shoplifters underestimate him because it gives him the upper hand when using his "chameleon like" attributes. He hates shoplifters and hates losing to criminals. This 38-year-old, self-proclaimed, "two-face," definitely has a dark side. He can be your best friend, but if you cross him or steal from one of his stores – prepare to meet his "inner dragon."

Loss Prevention Agent
Location: Providence, RI
Experience: 10 yrs/ 17yrs PD

Officer Spitfire! That's the name her fellow officers dubbed her in the academy and it stuck! This 40 year-old retired police officer and mother is a self-made woman and everything she has in life, is because she's worked hard for it. Nothing makes her angrier than shoplifters who walk into a store thinking that the store and the world owes them something. Tami is a decorated officer having been awarded both the Chiefs Award and Outside Agency Award for Outstanding Acts of Valor during the performance of duty. Her loss prevention experience spans 10 years and 50 retail stores. To put it bluntly, she doesn't take crap from anyone. She may only stand 5 feet tall – but when she's chasing a shoplifter, size doesn't matter. She isn't afraid to take down the biggest and the baddest!

Loss Prevention Agent
Location: Sunset Beach, CA
Experience: 2 years

Don't judge the book by the cover when it comes to Julie. She may look like a harmless California beach blonde, but mess with her and you will find out she is no pushover. This stay at home mother of two worked as a loss prevention agent before becoming a correctional officer. Canada is where her loss prevention career took off in 2003 at a major supermarket chain. She was so good at her job, she was quickly promoted to lead investigator and was put in charge of a store and another loss prevention officer. This firecracker would not let anyone go, even the 80 year old who stole a nail clipper! She has an eye for crime and doesn't ever back down. Her unassuming look is what makes her good at her job, because she is the last person you would suspect to nab a shoplifter.